Supporting you through the entire process — not just when you have an issue.
Data storage issues can happen. That’s why our 24/7 Emergency Service is designed to assist with mission-critical storage issues.
When you purchase 24/7 Emergency Service, you get priority access to our Data Storage Specialists. This means if you have a critical storage issue whether it’s within working regular working hours, after hours, weekends or on holidays — you are our main priority and we are available 24/7.
You cannot access your data
Shares are not connected
Multiple drive failures
System will not boot